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Help by category
Here you can browse the different categories to find the answer to your question.
General about King.com
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What is King.com about?
What do you mean by skill game?
Who can play at King.com?
How do I get started?
Is King.com safe?
Do I have to pay to play?
Play games
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What are Member tournaments?
How do Cash tournaments work?
What are Progressive Jackpot tournaments?
Where do I find the results of tournaments?
What do I have to do to claim my prize?
When do I get my prize in my account balance?
My tournament was interuppted, can I get my money back?
How are the prizes calculated?
My game crashed
What are Open and Completed tournaments?
How are the skill levels defined?
What makes the tournaments fair?
Why can't I see who is playing and scores before I enter a tournament?
Am I competing against real players?
How do I know the posted scores are real and not faked?
My account
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What are jewels?
How do I get jewels?
Why is my account is blocked?
What is Player status?
How do I open an account at King.com?
How do I check the balance in my King.com account?
I have forgotten my username and/or password
I have forgotten my password
How do I change my email address?
Can I change my personal information?
Can I change my username?
Do you sell my personal information?
Why am I denied access to my account?
How do i change my password?
Where do I find King.com´s Terms and Conditions?
Community
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What is a player avatar?
What are avatar items?
How do the special features work?
What are jewels?
How do I get jewels?
What is the friends list?
What are enemies?
What are messages?
What is a challenge?
What types of challenges are there?
How do I send a challenge?
How do I accept a challenge?
How do I see if I won a challenge?
Why can I not use the challenges and other features?
What are winning and losing moods?
How do gifts work?
What is a personal blog?
What do I do if I see abusive, offensive or illicit content?
How do I add a friend or an enemy?
Deposit
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How do I deposit money?
Does it cost anything to deposit money?
Is it safe to use a credit card?
Why was my credit card denied?
What currencies work on King.com?
When will the deposit be added to my account?
Can't find the answer to your question?
Contact us
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Withdrawal
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Can I make a withdrawal at any time?
What security technology do you use?
How do I receive my money?
Can I withdraw free promotional money?
Technical help
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How long does it take for a game to download?
What technical requirements do I need to play King.com games?
Do I meet your technical requirements?
Does your software support Macintosh?
I use Mozilla Firefox. Can I play games at King.com?
Why do I need to install the King.com Secure game control?
Does the King.com site use cookies?
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